Appstle Subscriptions

We'd like to have the email alerts for when a customer make a retention activity.

Please update so that I can search by last name and not just by first name.

Option to epeat the cancellation policy in circles. e.g. Costumers are allowed to cancel after 3 billings. Next time they are allowed to cancel after a total of 6 billings, 9 billings, 12 billings. This way, discounts can have a better effect.

Add a column "upcoming fulfillment" to the subscription overview. Add Action "Rechedule next fulfillment"

Add a feature to charge customers a fixed number of days before their original scheduled order date.

By default, when a customer uses Shop Pay and needs to update their payment method, the Appstle customer portal pop up links to the Shop Pay help, but not to a specific article about how to update their payment method. I had to go hunt for it. Any friction you give to the customer reduces subscription recovery and increases churn. The whole point of a subscription app, other than managing the payments, is to reduce churn. There should be better language and awareness around how to manage Shop Pay subscriptions because a lot of people struggle with this. First, the actual article is here: https://help.shop.app/en/shop/shop-pay-settings/subscriptions Second, it's possible to send the customer directly to their Shop Pay account via: https://shop.app/pay/account so in the customer portal and notification emails, there should be buttons that launch the customer to their Shop Pay account and link to better articles like the one above. You can add these yourself when customizing labels and emails, but Appstle should be smart by default. For example, when a subscription is started, the new subscription email should include instructions specific to which payment method you use. If they're using Shop Pay, the manage subscription button only allows them to cancel, but to update, it does nothing for them. These emails should be customized depending on the payment method used to be more clear about how to manage their subscription.

Allow the option to customize the build-a-box URL.

Currently, our app allows setting a cancellation policy that binds customers for a fixed period (e.g., three orders). However, this restriction is applied only once and does not automatically renew for another fixed period after completion. A merchant has requested the ability to have subscriptions that: Bill customers monthly and deliver orders monthly. Bind customers for an initial three-month period. Automatically renew for another three-month period once the initial term is completed, rather than allowing cancellations after the first cycle. Currently, the cancellation policy binds customers for a set period (e.g., three months) but does not renew automatically. A merchant wants the option for subscriptions to extend for another three months once the initial period ends while maintaining monthly billing and deliveries. This would ensure continuous commitment rather than a one-time restriction.

Merchant wants to specify which products should be available when customers are swapping products in their subscription from CP