Appstle Loyalty & Rewards

We only use our points system through our POS. It would be nice to integrate it into the receipt so customers can see how many points they have and the reward tiers.

Please give us the integration for BlueSky app as well. It's a growing app as of lately. Thank you.

Hi Appstle Team, Requesting a new Tier Evaluation Period option: "12 months from tier achievement date." Currently, tier expiry is individual (12 months from achievement) but the evaluation period is fixed (calendar year). This creates unfair downgrades for customers who achieve tiers mid-year. Example: Customer hits Gold on March 15, 2026. Tier expires March 15, 2027. At re-evaluation, the system checks 2027 calendar year spend (Jan 1 - Mar 15 only). That's 2.5 months of spend measured against a 12-month threshold. Customer gets downgraded despite being active and loyal throughout 2026. The fix: allow the evaluation period to match the expiry period. When a tier expires on March 15, 2027, evaluate spend from March 15, 2026 to March 15, 2027. Same window, fair assessment. This is standard in the loyalty industry. Platforms that support this include Antavo (used by Love, Bonito), LoyaltyLion, Yotpo Loyalty, and Smile.io . It's the most common tier evaluation method for DTC brands running anniversary-based expiry. The current options (Lifetime, Calendar Year, Custom Date Range) don't cover this use case. We need a fourth option: rolling 12-month lookback aligned to each customer's individual tier cycle. Happy to discuss further if helpful. Thank you.

A frequent Buyer program (buy 12 get 1 free) would be an amazing addition to the points program we currently use from you. With easy to manage discount sales reports available. We currently use the point system and we absolutely love it. Our current Punch Card app does not pull the proper information in their reports, and it is extremely buggy and half the time does not work properly for our customers. We would love to be able to use just 1 app for our Customer Loyalty program (points and frequent buyer)

Currently, when the “Deduct Points/Credits When Issuing A Refund” setting is enabled, fixed event-based rewards (such as First Purchase Rewards) are also deducted during partial refunds. This creates unexpected behavior because these rewards are not earned proportionally based on order value. For example: Customer earns: Proportional purchase points based on spend Fixed store credits from a First Purchase Reward A partial refund is processed The system correctly deducts proportional purchase points However, the fixed event-based reward is also fully deducted This requires merchants to manually re-adjust credits after refunds. Expected Behavior Refund deductions should distinguish between: Proportional/spend-based rewards Fixed/event-triggered rewards Merchants should have the ability to: Exclude fixed rewards from refund deductions OR Configure refund deduction behavior separately for each reward type

Implementation of a digital loyalty card system for our in-store customers, integrated seamlessly with Shopify POS. Integration with Shopify POS: Integrating the digital loyalty card system with our Shopify POS would streamline the checkout process. When a customer presents their digital loyalty card barcode, their details should automatically populate in the POS system, saving time for both customers and staff. Increased Engagement and Retention: Offering a digital loyalty card with rewards and incentives can encourage repeat purchases and foster customer loyalty. It provides an additional incentive for customers to choose our store over competitors and helps strengthen our brand-customer relationship.

We need to add a multilingual feature for our app dashboard for merchants' convenience.

It would be nice to be able to see how many points the customer has on POS. Instead of having a tile to press to give a discount, have it be a section on the POS cart.

Integrate with Google Wallet to allow customers to present a QR code for scanning to identify themselves for seamless loyalty registration for walk-in POS transactions.

We need to add a multilingual feature for our app dashboard for merchants' convenience.