pause the subscription for a specific duration | Voters

pause the subscription for a specific duration

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Wortheat Dev

Merchants want that, there should be an option for customers to pause the subscription for some specific time duration and after that duration the subscription should resume automatically.

Created by Nadeem Arshad

March 30, 2022

Ricky Myers

marked this post as

complete

We're happy to announce that we've added this feature!
After configuring this flow from your Customer Portal Settings, when customers pause their subscription they'll be prompted to reschedule their next fulfillment instead.
Essentially pausing their subscription for a specific period of time.

Info

A workaround for this is to not allow them to pause, and force them to contact customer service to pause and then ask how long they'd like to pause for and simply change the next order date rather than pausing.