✅ Good news — this is already available in Appstle Subscriptions!

This is supported. In General Settings → Cancellation Management, add a cancellation reason with the retention action 'Skip Next Order'. It lets customers skip instead of cancel — and it works even if the general skip button is turned off in the customer portal.

If you'd like a hand finding it, our support team is happy to walk you through it. Thanks for the suggestion!