Merchant requests more granular control over Customer Portal product actions.
Current limitation:
Products available for “Add Products” and “Swap Product” share the same product pool.
This prevents merchants from offering curated add-on products that customers can add/remove without also making them eligible swap targets.
Requested enhancement:
Ability to configure dedicated “add-on only” products in the portal that can be:
Added
Removed
Edited
But excluded from “Swap Product”
Alternative request:
Split current restriction settings into granular controls such as:
Prevent Swap
Prevent Remove
Prevent Edit
instead of the current combined “cannot edit/remove/swap” behavior.
Primary use case:
Subscription box merchants wanting customers to swap only between core subscription products while separately managing optional curated upsell add-ons.
Created by Aditya Yadav
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