Good morning, I wanted to know if there's perhaps an AI-powered chatbot that can answer subscribers' questions but, most importantly, is capable of immediately making requested changes to the subscription without the need for customer service.
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Jatin Khanna
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Jatin Khanna
Hi Pietro,
Thank you for reaching out with your inquiry!
While there are several AI-powered chatbot apps available on Shopify that can assist subscribers by answering basic questions, it’s important to note that these AI solutions typically require initial training to meet your specific needs. Currently, our app does not provide an integrated AI chatbot solution, and from what we know, no existing AI model can autonomously handle complex subscription changes without some level of manual configuration.
That being said, we have designed our app in a way that allows customers to make subscription changes manually without your direct involvement. Additionally, our support team is always here to assist you with any advanced changes or concerns that may arise. We understand that no two requests are the same, and that’s why we’ve made sure our setup is as flexible as possible, allowing both you and our team to easily configure the app to meet your subscribers' needs.
We also noticed from our past conversations that we’ve been able to meet your requirements successfully, but we are always striving to improve. If there’s anything specific you’d like us to adjust or simplify to minimize your involvement, we’d love to hear your feedback.
Please don’t hesitate to share your thoughts, and we’ll be more than happy to see how we can better support you.