Dear Merchants,

If you wish to restrict certain customers from purchasing a membership, even for the first time, you can easily achieve this using customer tags. For eg. you can use the TagRobot application on Shopify to assign tags to customers as per your preference.

When creating a membership plan, you have two options to control customer access:

Use the "Require a Specific Tag" option to grant access only to customers who have a particular tag.

This ensures that only customers meeting your predefined criteria (e.g., loyal customers, VIPs, or specific groups) are eligible to purchase the membership.

Use the "Exclude Specific Tag" option to restrict customers who have a particular tag from purchasing the membership.

For example, you can exclude customers tagged as "Blocked," "Trial Ended," or "Not Eligible" to prevent them from accessing or buying the membership.

By setting up these rules, you gain full control over which customers can or cannot purchase memberships, helping you manage your memberships effectively and tailor access based on your preferences.

If you have any questions or need assistance setting this up, please don’t hesitate to reach out to us at support@appstle.com.