J
Joshua Iglesia
complete
Thanks for the feedback! For more control over automatic email reminders, we recommend integrating the Appstle Memberships app with one of our robust email integrations such as Klaviyo. You can find these integrations in the App Integrations section.
Patriot Shave
Why this is an important feature to offer:
Sometimes (many times) customers do not see a single "upcoming order notification" email. Then their recurring order is auto-generated and then fulfilled. Then the customer receives the order creation notification and they contact us saying they do not want the order. So this creates a customer service issue.
Thus, it would be very helpful and greatly improve the customer experience if we could send two (or more) of these "reminder" emails to the customer. When customer has a subscription and they don't believe they have received proper advance notice, they often get very angry or upset.