Membership Feature Reques
complete
P
Post
Merchnat wants;
Is there any way to stop them from buying the membership only when they need the perks.
because customercustomers who buy a membership, get the perks, then cancel.
2 months later they buy a new membership to get the perks.
J
Jatin Khanna
Dear Merchant,
Thank you so much for reaching out to us with your concern!
Our Memberships application includes a feature that ensures a customer can only purchase one of the same membership. You can enable this option by following these steps:
- Navigate to Appstle Memberships → Settings → General → Shop Settings → Member Settings.
- Locate and enable Allow One Same Membership Per Customer.
Once enabled, this setting will prevent customers from purchasing the same membership again (using the same email or details) after canceling, unless they use different login credentials.
I hope this addresses your concern. Please don’t hesitate to contact us at support@appstle.com if you need further assistance—we’re here to help!
J
Jatin Khanna
complete
J
Jatin Khanna
under review
J
Jatin Khanna
complete
J
Jatin Khanna
Dear Merchant,
Thank you so much for reaching out to us with your concern!
Our Memberships application includes a feature that ensures a customer can only purchase one of the same membership. You can enable this option by following these steps:
- Navigate to Appstle Memberships → Settings → General → Shop Settings → Member Settings.
- Locate and enable Allow One Same Membership Per Customer.
Once enabled, this setting will prevent customers from purchasing the same membership again (using the same email or details) after canceling, unless they use different login credentials.
I hope this addresses your concern. Please don’t hesitate to contact us at support@appstle.com if you need further assistance—we’re here to help!
P
Post
Jatin Khanna This is fine, and it should be an option to but a "quarantine" on the customer, so he would be able to buy a new membership after 30/60/90 days.
J
Jatin Khanna
Post: Dear Merchant,
Thank you so much for reaching out to us with your query. We truly appreciate your patience and understanding as we address your concern.
After reviewing the matter, we wanted to inform you that there is a limitation that prevents the specific functionality you are seeking from being implemented. While we understand that this may not be the ideal solution, we would like to assure you that we are always working towards enhancing our application and addressing limitations wherever possible.
In the meantime, a practical workaround for this would be to manually reactivate canceled memberships for your customers. This approach provides you with greater control over each customer’s membership, allowing you to tailor the reactivation process to suit individual needs and preferences.
We understand that this might involve some additional effort, but it also ensures that you can maintain a hands-on approach to customer management and provide a personalized experience for your members.
Should you need any assistance with this process or have additional questions, please don’t hesitate to reach out to us. We’re here to help and ensure your experience with our platform is as seamless as possible.
J
Jatin Khanna
under review